Uncanny Agent works on your behalf inside your WordPress site, so it is reasonable to want to know what data it sees, where that data goes, and how long it is kept. This article covers when Uncanny Agent loads, what it can read, what is sent for processing and stored, and how to delete your data.
When Uncanny Agent loads
You will see an Uncanny Agent tab at the bottom of every screen in your WordPress admin, but Uncanny Agent does not load until you click the tab and start a conversation. Until then, the tab is a static button that makes Uncanny Agent easy to find.
What Uncanny Agent can read
Once you start a conversation, Uncanny Agent has access to the parts of your site it needs to do the work you ask for, through the same APIs a site administrator uses. That includes:
- Your installed plugins and connected integrations, so it knows what is available
- Your Uncanny Automator recipes, logs, and settings
- Content types (posts, pages, products, courses, lessons, and so on) and their metadata
- User and customer information you ask it to look up
Uncanny Agent does not browse this data on its own initiative. It accesses only what it needs to fulfil a request, and only when you send that request.
Some of the switches under Automator > Settings > MCP settings limit Uncanny Agent too: Site management, Code and file reading, abilities from WordPress and other plugins, and Database access on a multisite subsite. Others, including Database access on a single site and the Automator actions switches, apply to connected AI apps only. See Choose what your AI can access for the full list.
What is sent for processing
When you send a message, Uncanny Agent processes:
- Your prompt and any attachments you include
- A short summary of relevant context from your site, for example the list of installed integrations or the recipe you are asking it to fix
- Any other data needed to complete your request, for example the content of a blog post you asked it to update, or the name of a user you asked it to enroll in a course
- The recent messages in the current conversation
These are sent to the AI service that powers Uncanny Agent. Your full WordPress database is not transferred, only the specific pieces relevant to the task.
What is stored, and why
- Conversation history is stored so you can revisit past chats and so Uncanny Agent can carry context within a conversation. You can delete individual conversations at any time from the conversation history sidebar.
- Usage data, such as how much of your Uncanny Agent usage has been consumed, is stored so you can see it under Uncanny Agent usage on the usage page of your Uncanny Automator account. Uncanny Agent also warns you in the chat when your usage is running low.
- Feedback (a thumbs up or thumbs down, and any comment you write) is stored and reviewed by the Uncanny team to improve Uncanny Agent.
What is not used to train AI models
Your prompts, attachments, and the contents of your site are not used to train the underlying AI models. They are used only to respond to your requests within Uncanny Agent.
What you should avoid sending
As a general rule, treat Uncanny Agent the way you would treat any cloud service:
- Don’t paste passwords, API keys, or payment details.
- Be cautious about uploading files that contain personally identifiable information the task doesn’t need.
- When you share a screenshot to show a problem, use test data rather than real customers.
Deleting your data
- One conversation: in the conversation history sidebar, click the three dots (•••) next to the conversation and click Delete.
- Your whole account: use the data deletion tools in your Uncanny Automator account at automatorplugin.com/my-account, or contact support to request a full account-level deletion.
More information
For how Uncanny Automator handles data overall, see Data privacy and GDPR. Uncanny Owl’s Privacy Policy sets out the legal basis and the full data-handling terms, which also cover Uncanny Agent.
Related: Managing your Uncanny Agent conversations, Sharing files and screenshots with Uncanny Agent, Turning off the Uncanny Agent launcher tab
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