Automate support
Support automation for WordPress designed to help you answer faster
Route, answer and escalate tickets without a bigger team. Your help desk, your forms and your AI, working from the same rules.
Uncanny Automator is an MCP server for WordPress with a built-in automation engine, so ChatGPT, Claude, Gemini or any AI app that supports remote MCP servers can run it in plain English.
★★★★★ 4.9/5 on WordPress.org40,000+ active sitesAutomating WordPress since 2018
Works with
ChatGPT
Claude
Gemini
Copilot
Perplexity
and any AI app that supports remote MCP servers
Connect your AI
Connect your AI to your help desk
ChatGPT, Claude, Gemini, Copilot, Perplexity or any AI app that supports remote MCP servers. Ask in plain English and it gets done.
Which support tickets are still open after two days?
When a form mentions a refund, open a ticket and alert the support channel.
Summarize this week’s tickets by topic and email it to me.
Connect your AI to ask anything…
No AI subscription? Uncanny Agent is built in.
Workflow automations
Every ticket you touch by hand is one you shouldn’t have to
Uncanny Automator connects your help desk to your forms, your CRM and your team’s channels, so the routine work happens before anyone opens the ticket.
Assign by keyword
A ticket that mentions billing goes to billing. One that mentions a bug goes to the developer. No triage queue.
Escalate on your criteria
An urgent tag, a second reply with no answer, a VIP customer: the support lead hears about it in Slack or WhatsApp the moment it happens.
Answer in the confirmation
Include the likely fix in the ticket confirmation, pulled from your knowledge base, so the simple questions close themselves.
Catch unhappy customers early
A negative survey answer or a refund request opens a ticket and alerts the team before it becomes a public review.
Turn answers into articles
A resolved ticket becomes a draft knowledge base article, written by an AI step, ready for you to approve.
Ask instead of searching
“Which tickets are still open after two days?” Your AI reads your help desk and tells you.
Integrations
The plugins and apps you already run
Every trigger and action is available to your AI and inside your recipes.
Recipe templates
Recipe templates, ready for your approval
Say any of these to your AI and it drafts the recipe: the trigger, the actions, the tokens filled in.
Open it, check it, publish it. Or start from the same templates in the visual builder.
When a conversation is tagged as urgent, notify the support lead via WhatsApp
Requires Help Scout + WhatsApp
When a user submits a support ticket with specific keywords, assign the ticket to a specific sales representative
Requires Help Scout
When users submit a survey with a negative response, draft a support ticket for follow-up
Requires UserFeedback + Fluent Support
When a contact form is submitted, create a Help Scout conversation and assign it to the right inbox
Requires Gravity Forms + Help Scout
When a ticket mentions a refund, open a Fluent Support ticket and alert the support channel
Requires Fluent Support + Slack
What customers say
Trusted on 40,000+ sites since 2018
With this plugin, WordPress sites become intelligent. It is an exceptionally useful product and the customer service I experienced was fast and thorough.
Stephen P
Uncanny Automator stands out in its ease of use, configurability and flexibility. With Uncanny Automator, we pretty much stopped using Zapier.
Jing
I’ve been testing and building automation solutions for clients over the past 10 years. Once I found Uncanny Automator, I stopped looking for other software.
Adam C
Do I need an AI subscription?
No. Most people connect the AI they already pay for (ChatGPT, Claude, Gemini, Copilot, Perplexity or any AI app that supports remote MCP servers). If you don’t have one, Uncanny Agent is built in. It does the same job as ChatGPT or Claude, just inside WordPress, and it’s free to start.
Is Uncanny Automator a WordPress MCP server?
Yes. An MCP server is how AI apps such as ChatGPT or Claude connect to other software. Uncanny Automator is an MCP server for WordPress with a built-in automation engine: it connects your AI to your WordPress site, so you can manage and automate the site with your AI.
Does it work with my help desk?
Yes. Help Scout and Fluent Support are integrations, along with the forms plugins your tickets come from and the channels your team uses, like Slack and WhatsApp.
Do my recipes need an AI to run?
No. Once published, a recipe runs on its own triggers and schedules. AI is only involved when you ask it to build or change one, or when you add an AI step.
Get started
Install free. Connect your AI.
Install the free plugin, connect your AI, and ask for the first thing on your list.
Every recipe you build keeps running without the chat.