Connect Help Scout to Popular Apps & WordPress Plugins

Help Scout

Help Scout is an email-based customer Help Desk platform with live chat, in-app messaging and knowledge base tools. It connects customer conversations into a single Help Desk platform with shared mailboxes.

Get Automator Get Help Scout

Triggers for everyone

A conversation receives a reply from a customer

Tokens

Mailbox
Conversation
Conversation URL
Conversation title
Customer name
Customer email
Conversation status
Tag name
Tag search query link

A conversation's tags are updated

Tokens

Assigned to
Conversation URL
Conversation created on
Conversation status
Conversation title
Customer email
Customer name
Customer waiting since
Folder ID
Mailbox ID
Tags

A note is added to a conversation

Tokens

Mailbox
Conversation
Conversation URL
Conversation title
Customer name
Customer email
Conversation status
Note
Note added by
Note assigned to

A satisfaction rating is received

Tokens

Customer name
Customer email
Conversation ID
Conversation URL
Date created
Date modified
User ID
User email
User first name
User last name
Mailbox ID
Rating label
Rating comments
Thread ID

Actions

Add a tag to a conversation

Create a conversation in a mailbox

Tokens

Action fields
Conversation ID
Conversation URL

Requires

Help Scout

Learn more

More info

Included in

Uncanny Automator

Developed by

Uncanny Owl

Sample recipes

Discover thousands of ways to improve your users' experience with Help Scout

When users submit a form, create a Help Desk ticket

Requires

Help Scout

WS Form

When a conversation receives a positive rating, notify the support team

Requires

Help Scout

Slack

When a conversation is tagged as urgent, notify the support lead via WhatsApp

Requires

Help Scout

When a user submits a support ticket with specific keywords, assign the ticket to a specific sales representative

Requires

Help Scout

Connect Help Scout with these popular WordPress plugins

ActiveCampaign

Advanced Ads

Advanced Coupons

Advanced Custom Fields

AffiliateWP

Airtable

Amelia

Automator Core

BadgeOS

bbPress

BuddyBoss

BuddyPress

Caldera Forms

Charitable

ClickUp

Contact Form 7

ConvertKit

Divi

Drip

Easy Affiliate

Easy Digital Downloads

Elementor Pro

Emails

Events Manager

Facebook Groups

Facebook Pages

Fluent Forms

Fluent Support

FluentCRM

Formatter

Formidable Forms

Forminator

FunnelKit Automations

GamiPress

GiveWP

Google Calendar

Google Sheets

GoTo Training

GoTo Webinar

Gravity Forms

GravityKit

Groundhogg

H5P

HappyForms

Help Scout

HubSpot

IFTTT

Instagram

Integrately

Integromat

JetEngine

JetFormBuilder

Jetpack CRM

KonnectzIT

LearnDash

LearnDash Achievements

LearnPress

LifterLMS

LinkedIn Pages

Mailchimp

MailerLite

MailPoet

Make

MasterStudy LMS

MemberPress

MemberPress Courses

Meta Box

Microsoft Teams

Modern Events Calendar

myCred

Ninja Forms

OpenAI

OptinMonster

Pabbly Connect

Paid Memberships Pro

PeepSo

Popup Maker

Presto Player

Restrict Content Pro

Slack

Studiocart

SureCart

The Events Calendar

Thrive Apprentice

Thrive Leads

Thrive Ovation

Thrive Quiz Builder

ThriveCart

Tin Canny Reporting

Trello

Tutor LMS

Twilio

Twitter

Typeform

Ultimate Member

Uncanny Codes

Uncanny Continuing Education Credits for LearnDash

Uncanny Groups

Uncanny Toolkit

Upsell Plugin

Webhooks

Wholesale Suite

Wishlist Member

WooCommerce

WooCommerce Memberships

WooCommerce ShipStation

WooCommerce Subscriptions

WordPress Core

WordPress Download Manager

WordPress Multisite

WP All Import

WP Courseware

WP Fusion

WP Fusion Lite

WP Job Manager

WP LMS

WP Mail SMTP Pro

WP Simple Pay

WP User Manager

WP Webhooks

WP-Polls

WPCode

WPForms

wpForo

WS Form

Zapier

Zoho Campaigns

Zoom Meetings

Zoom Webinars

What is Uncanny Automator?

Your WordPress site uses plugins to add new features and functionality. Normally, these plugins are independent and can't talk to each other. Uncanny Automator connects plugins to each other so that you can create time-saving workflows that improve the user experience and save you money.

Get Automator

Have questions?

Find out how the Uncanny Automator WordPress plugin can save you time and money while making your site easier to use and more personalized

Help Center

Help Scout

Sample recipes

When users submit a form, create a Help Desk ticket

When a conversation receives a positive rating, notify the support team

When a conversation is tagged as urgent, notify the support lead via WhatsApp

When a user submits a support ticket with specific keywords, assign the ticket to a specific sales representative

Connect Help Scout with these popular WordPress plugins

ActiveCampaign

Advanced Ads

Advanced Coupons

Advanced Custom Fields

AffiliateWP

Airtable

Amelia

Automator Core

BadgeOS

bbPress

BuddyBoss

BuddyPress

Caldera Forms

Charitable

ClickUp

Contact Form 7

ConvertKit

Divi

Drip

Easy Affiliate

Easy Digital Downloads

Elementor Pro

Emails

Events Manager

Facebook Groups

Facebook Pages

Fluent Forms

Fluent Support

FluentCRM

Formatter

Formidable Forms

Forminator

FunnelKit Automations

GamiPress

GiveWP

Google Calendar

Google Sheets

GoTo Training

GoTo Webinar

Gravity Forms

GravityKit

Groundhogg

H5P

HappyForms

Help Scout

HubSpot

IFTTT

Instagram

Integrately

Integromat

JetEngine

JetFormBuilder

Jetpack CRM

KonnectzIT

LearnDash

LearnDash Achievements

LearnPress

LifterLMS

LinkedIn Pages

Mailchimp

MailerLite

MailPoet

Make

MasterStudy LMS

MemberPress

MemberPress Courses

Meta Box

Microsoft Teams

Modern Events Calendar

myCred

Newsletter

Ninja Forms

OpenAI