Uncanny Agent works best when you talk to it like a capable teammate who already has access to your WordPress site. You don’t need to memorize commands or use special syntax: describe what you want in plain language and Uncanny Agent gets to work. This article covers where to type, what makes a strong prompt, and how to follow up.
Where to type your message
Every conversation starts in the Ask anything box at the bottom of the Uncanny Agent panel. Type your request and press Enter to send it.
The + to the left of the input opens the attachment menu, which has two options:
- Add files or photos: upload an image, document, or CSV that Uncanny Agent should look at for more context.
- Take screenshot: capture part of your screen and share it directly with Uncanny Agent.
See Sharing files and screenshots with Uncanny Agent for the details on attachments.
Use the suggested prompts to explore
If you are not sure where to start, the welcome screen offers suggested prompts that depend on the screen you are on. They are a quick way to discover what Uncanny Agent can do without writing a prompt from scratch.
Anatomy of a great prompt
A useful prompt usually answers three questions:
- What do you want to happen?
- When should it happen (the trigger or schedule)?
- Where should the result go (which plugin, integration, list, channel, user, and so on)?
A weak prompt: “Send people an email.”
A strong prompt: “When a customer buys a product in the Coaching category in WooCommerce, wait one hour, then send them a welcome email with some helpful information about their purchase and a 15% off coupon for their next order.”
The second prompt gives Uncanny Agent enough context to pick the right trigger, configure the delay, choose the email action, and pull in the right tokens, usually in one go with no follow-up questions.
Chat back and forth
Uncanny Agent remembers the rest of the conversation, so you can refine your request without starting over:
- “That’s great. Can you also tag those customers in HubSpot?”
- “Run that report again for last month instead of last week.”
- “Pause the recipe for now, I want to test it manually first.”
When to ask follow-up questions
If Uncanny Agent finishes a task and something looks off, tell it. “The trigger is firing, but the email isn’t sending. Can you check the logs?” is exactly the right level of detail. Uncanny Agent will inspect the logs and report back.
What if Uncanny Agent gets it wrong?
Like any AI, Uncanny Agent can make mistakes. Each response has thumbs up and thumbs down buttons, so use them: negative feedback, with an optional comment, goes to the Uncanny team and helps us improve Uncanny Agent over time. For longer notes, use the Give feedback link at the bottom of the panel.
For more on writing effective prompts, see Tips for getting better results from Uncanny Agent.
Related: Getting started with Uncanny Agent, Reviewing what Uncanny Agent did, Managing your Uncanny Agent conversations
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