Connect Fluent Support to Popular Apps & WordPress Plugins

Fluent Support

Fluent Support is a Help Desk and customer support desk plugin for WordPress that allows easy management of support tickets and inquiries right from inside WordPress. It offers a WP alternative to platforms like Help Scout, Zendesk and FreshDesk.

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Triggers for logged-in users

A ticket is closed by a customer

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket assignee username
Ticket assignee email
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket is opened by a customer

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket receives a reply from a customer

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket response
Ticket assignee username
Ticket assignee email
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A user's ticket receives a reply from an agent

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket response
Ticket assignee username
Ticket assignee email
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket for a product is closed by a customer or an agent

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket assignee username
Ticket assignee email
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket for a product is opened by a customer or an agent

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket for a product is replied to by a customer

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket response
Ticket assignee username
Ticket assignee email
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket for a product is replied to by an agent

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket response
Ticket assignee username
Ticket assignee email
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket with a priority is closed by a customer or an agent

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket assignee username
Ticket assignee email
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket with a priority is opened by a customer or an agent

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket with a priority is replied to by a customer

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket response
Ticket assignee username
Ticket assignee email
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

A ticket with a priority is replied to by an agent

Tokens

Ticket ID
Ticket subject
Ticket details
Ticket priority
Ticket product
Ticket response
Ticket assignee username
Ticket assignee email
Ticket admin URL
Customer email
Customer first name
Customer last name
Customer job title
Customer note
Customer status
Customer address line 1
Customer city
Customer state
Customer zip code
Customer country

Actions

Create a ticket

Tokens

Action fields
Ticket URL
Ticket ID

Requires

Fluent Support

Learn more

More info

Included in

Uncanny Automator

Developed by

Uncanny Owl

Sample recipes

Discover thousands of ways to improve your users' experience with Fluent Support

When tickets are opened by customers, log the details in Google Sheets

Requires

Fluent Support

Google Sheets

When tickets are closed by customers, remove a CRM tag

Requires

Fluent Support

FunnelKit Automations

When students reply to tickets, notify the users' Group Leaders

Requires

Fluent Support

LearnDash

Connect Fluent Support with these popular WordPress plugins

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Studiocart

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Trello

Tutor LMS

Twilio

Twitter

Typeform

Ultimate Member

Uncanny Codes

Uncanny Continuing Education Credits for LearnDash

Uncanny Groups

Uncanny Toolkit

Upsell Plugin

Webhooks

Wholesale Suite

Wishlist Member

WooCommerce

WooCommerce Memberships

WooCommerce ShipStation

WooCommerce Subscriptions

WordPress Core

WordPress Download Manager

WordPress Multisite

WP All Import

WP Courseware

WP Fusion

WP Fusion Lite

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WP LMS

WP Mail SMTP Pro

WP Simple Pay

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WP Webhooks

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What is Uncanny Automator?

Your WordPress site uses plugins to add new features and functionality. Normally, these plugins are independent and can't talk to each other. Uncanny Automator connects plugins to each other so that you can create time-saving workflows that improve the user experience and save you money.

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Have questions?

Find out how the Uncanny Automator WordPress plugin can save you time and money while making your site easier to use and more personalized

Help Center

Fluent Support

Sample recipes

When tickets are opened by customers, log the details in Google Sheets

When tickets are closed by customers, remove a CRM tag

When students reply to tickets, notify the users' Group Leaders

Connect Fluent Support with these popular WordPress plugins

ActiveCampaign

Advanced Ads

Advanced Coupons

Advanced Custom Fields

AffiliateWP

Airtable

Amelia

Automator Core

BadgeOS

bbPress

BuddyBoss

BuddyPress

Caldera Forms

Charitable

ClickUp

Contact Form 7

ConvertKit

Divi

Drip

Easy Affiliate

Easy Digital Downloads

Elementor Pro

Emails

Events Manager

Facebook Groups

Facebook Pages

Fluent Forms

Fluent Support

FluentCRM

Formatter

Formidable Forms

Forminator

FunnelKit Automations

GamiPress

GiveWP

Google Calendar

Google Sheets

GoTo Training

GoTo Webinar

Gravity Forms

GravityKit

Groundhogg

H5P

HappyForms

Help Scout

HubSpot

IFTTT

Instagram

Integrately

Integromat

JetEngine

JetFormBuilder

Jetpack CRM

KonnectzIT

LearnDash

LearnDash Achievements

LearnPress

LifterLMS

LinkedIn Pages

Mailchimp

MailerLite

MailPoet

Make

MasterStudy LMS

MemberPress

MemberPress Courses

Meta Box

Microsoft Teams

Modern Events Calendar

myCred

Newsletter

Ninja Forms

OpenAI

OptinMonster