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Usage Tracking

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Usage tracking is optional and helps our team to better understand our users and their automation needs by looking at a range of variables in Uncanny Automator, WordPress, and the web hosting environment.

This information allows us to continuously improve our product as well as our Q&A / testing process. In this article, we’ve shared the details that Uncanny Automator collects through usage tracking.

Uncanny Automator

  • License Details: For paid license holders of Uncanny Automator.
  • Integration, Trigger and Action Statistics: Being able to see what integrations, triggers and actions are most popular lets us focus our development efforts on features that will benefit the most users. Consequently, enabling usage tracking on your site effectively adds a “vote” for all of the plugins installed on your site.  Additional stats such as the average number of triggers/actions per recipe help us make sure our UI/UX is optimized for what are users are doing with the plugin.  We only count the aggregate number of times triggers and actions are used in recipes; we do not collect specific recipe data (such as the options selected in triggers or actions) or any data that passes through recipes.
  • Plugin Settings: As we strive to add features, this allows us to determine which new settings or areas are getting used most frequently (as well as which settings are not used much).

WordPress

  • Version: WordPress version helps us make sure our features and updates get thoroughly tested on versions that closely match our customers’ site environments.
  • Active Theme/Plugins: This information lets us make sure more heavily used themes and plugins are given extra attention during testing and work seamlessly with each update to Uncanny Automator.
  • Locale: We want Uncanny Automator to be accessible to everyone, and knowing the site’s locale helps us focus our translation efforts.
  • Timezone: We have users across the globe, so knowing the densities within various time zones helps us provide the best support coverage possible.
  • Multisite: If a site is a multisite network, knowing the sub-site count helps us ensure Uncanny Automator scales properly for large networks.
  • User count: Understanding how many users are on the majority of sites helps us build solutions that scale to meet the needs of our customers.

Web Server

  • PHP and MySQL versions and settings: These details help us make sure our testing procedures have proper coverage to avoid compatibility issues.
  • Server Software: This reports if the web server software is Apache, Nginx, or similar, which is used for testing purposes.

Frequently Asked Questions

How do I opt into (or out of) usage tracking?

The answer to this question depends on whether you’re using the paid or free version of Uncanny Automator.

If you’re using the free version of Uncanny Automator you must opt-in to enable usage tracking.  This is voluntary, not forced, and does not affect use of the plugin. To enable usage tracking so that our team can keep making our product better, please go to Automator > Settings. On this screen, you’ll need to check the Allow Usage Tracking checkbox.

If you have a paid Uncanny Automator license, then you will be default be opted into usage tracking. To disable this, please reach out to support and they will happily help out.

 

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