The Complete Guide to WordPress Customer Support Automation — From First Ticket to Lifelong Customer
Enhance your customer support automation in WordPress—from ticket routing and AI triage to knowledge base…
After thousands of hours of design, development and testing, Uncanny Automator version 2.0 is finally here. We took all of your feedback and incorporated it into a new version with game-changing new capabilities for WordPress eCommerce, eLearning and membership sites.
In Uncanny Automator Pro version 2.0 there are now two distinct recipe types: Logged-in recipes, which is the recipe type that was available in 1.x, and new Anonymous recipes, which can be triggered by anyone, including users that are not logged-in. (Automator Lite does not support Anonymous recipes.)

What can you do with Anonymous recipes? Glad you asked!

Uncanny Automator Pro version 2.0 also introduces a fantastic new trigger: the Magic Button.

This trigger lets your users manually trigger any recipe with the click of a button. Send an email, add users to a group or membership level, even trigger something in another platform via webhook actions. If you’ve ever wanted an easy way to create custom action buttons on your WordPress site, your wish has been granted!
Tired of manually setting up every new user that registers on your site? The new User is created trigger runs a recipe on every new user that registers on your site. Automatically enroll new users in an introductory course, send new users a custom welcome email, or add all new users to a sitewide BuddyPress group. It works for admins too, so when you add a user, you don’t have to remember to send the user an email, add them to a membership level, give them access to courses: it all just happens automatically.
Both new versions of Uncanny Automator include significant performance improvements and numerous fixes, along with even more new triggers and actions:
Since this is a major release, we recommend that you update on a staging site first and retest some of your existing recipes before upgrading your live site.
Head over to the changelogs (Pro, Lite) to see the full list of what’s new, then get updating!
Enhance your customer support automation in WordPress—from ticket routing and AI triage to knowledge base…
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